Senior Service Desk Engineer

Position: Senior Service Desk Engineer


The Role:

  • We are looking for an accountable, proactive Senior Systems Engineer to be responsible for all engineering and technical disciplines required for executing on technical help desk issues.


  • Responsible for the completion of long-term IT engineering projects on-time, pulling in necessary resources
  • Implement and update network infrastructure, software, and hardware for new and existing clients
  • Create and maintain documentation
  • Provide new technology training to clients
  • Troubleshoot technical issues as they arrive
  • Resolve high-level help desk support requests as needed
  • Engage in internal company projects as needed
  • Contribute to team effort by accomplishing related results as needed
  • Maintain safe and clean working environment by enforcing procedures, rules, and regulations
  • Manage client communication and drive progress for assigned projects
  • Provide clients with regular updates on project schedule and action items
  • Work closely with Project Management Team on change of scope

Qualifications and requirements (or equivalent experience):

  • 7+ years in IT with increasing responsibility
  • Experience creating and managing a work-breakdown structure
  • VCP6-DCV (VMware)
  • CompTIA+ and/or Network+
  • Extensive experience with Office365 doing email migrations from on-prem exchange
  • Extensive experience implementing new backup solutions
  • Virtualization experience
  • SAN Storage experience
  • NAS Storage experience
  • Excellent communication and interpersonal skills
  • Understands the importance of outstanding customer service
  • Cool and collected under pressure
  • Able to multitask efficiently

Additional Skills (optional):

  • ITIL v3 (even if expired)
  • MCSE (Microsoft)
  • Any other VCP6 or 7
  • Firewall certifications
  • Experience with Veeam
  • Experience with SAN’s

Web Developer

Position: Web Developer



  • Implement front-end designs on the web using modular components from high-fidelity design mock-ups.
  • Develop new back end API functionality.
  • Collaborate with clients and other team members on code reviews on projects.
  • Communicate with other internal and external teams harvest feature requirements.
  • Provide feedback and contribute ideas to shape product direction.
  • Ongoing maintenance of the existing and future platform.

Required Skills:

  • Experience with one of the following:
    • with strong knowledge in Javascript (ES6)
    • API Integration
    • HTML 5
    • CSS
    • Postman or REST API
    • PHP
  • Must possess technical skills in PHP or Node JS
  • Any experience in code versioning tool such as GIT
  • Preferably with experience in designing/implementing/interfacing with REST APIs
  • Writes well designed, testable, efficient code utilizing current best practices for app development
  • Enthusiasm to learn, grow and go solve problems
  • Bachelor’s Degree in Computer Science or any related discipline

Mobile App Developer

Position: Mobile App Developer



  • Create, maintain and implement the source code to develop mobile apps and programs that meet the needs and requirements of the clients
  • Discussing the client’s requirements and proposed solutions with the team
  • Developing application programming interfaces (APIs) for mobile apps
  • Keeping up to date with the terminology, concepts, and best practices
  • Using and adapting to existing web applications for apps
  • Working closely with the team to innovate app functionality and design

Required Skills:

  • Programming languages such as C#, Java, Objective-C, Swift, Python
  • Can program mobile apps on both platforms (Android/iOS)
  • Experience in developing apps using Xamarin, Android Studio, Xcode
  • Have a good sense of utilizing mobile UI/UX design
  • The ability to learn quickly and follow technical plans
  • Problem-solving skills
  • Strong communication skills
  • Bachelor’s degree in any IT related course

WordPress Developer

Position: WordPress Developer



  • Create, develop and manage content for the organization’s web presence
  • Maintain a consistent look and feel throughout all web properties
  • Proofread all web content and ensure accuracy of data
  • Assure web-based information is archived for future needs and reference
  • Track and report on relevant site metrics
  • Work cooperatively with key team members, clients, and vendors

Required Skills:

  • Exceptional writing, communication, and organizational skills
  • Knowledge of HTML, CSS, JavaScript, PHP & MySQL Database and experience with WordPress
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment
  • Basic Adobe Photoshop skills
  • Proven ability to build consensus and work effectively within a cross-departmental team
  • Bachelor’s degree in any IT related course

On-site Virtual Assistant (Office-based)

Position: On-site Virtual Assistant (Office-based)


Key Skills:

  • English Proficiency: Can converse and comprehend English well.
  • Flexibility and Adaptability: Enjoying a variety of work tasks.
  • Ability to multitask: Able to listen, understand, and type simultaneously.
  • Good oral and written communication skills
  • Fast and accurate typing skills
  • Strong knowledge of standard software packages like Microsoft application (Word, Excel, Powerpoint) and the ability to learn company-specific software if required

Mrs. Rhoda Beloso, HR Manager

PLDT: 049 530 2112     |     GLOBE: 0927 168 6810

You can email or submit your resume during office hours from
Monday - Friday | 7:00am - 4:30pm at Baloc road, Brgy. San Ignacio, San Pablo City, Laguna, 4000

Frontline Business Solutions, Inc. offers an immersion and internship program to students who aspire to become future IT professionals. We believe that healthy and dynamic partnerships with local schools are an important strategic factor in our quest for economic and technological development.

Through the cooperation of the school, we believe we can give the best educational development and a good foundation for our students’ future, making schools even more respectable, more competitive, and highly recommended throughout the region.

Our team is composed of IT specialist who can share their IT technical skills and industry experience to the students and trainees undergoing internship and immersion with our company. Trainees will be exposed to real-life project management and development and will be closely engaged with our development team to have a taste on how to work in an IT industry environment. Aside from the skills and techniques that the students and trainees can gain from our team, we are also integrating personal leadership training which deals with issues related to self-government or personal leadership including how to be principle driven that can strengthen core values and attitudes of an individual to prepare oneself not only in professional work aspect but also in different facets of life.

Yes, we also offer special training to those who wants to learn web development.

We also have an immersion program in accounting field for students under the Accounting, Business and Management (ABM) strand.

For Senior High Students

  • Resume with formal 2x2 scanned picture
  • Endorsement Letter
  • Photocopy of current enrollment registration form
  • Training waiver (if any)
  • School’s evaluation form

For College Students

  • Resume with formal 2x2 scanned picture
  • Endorsement letter
  • Photocopy of current enrollment registration form
  • Training waiver (if any)
  • School's evaluation form

Crash Course for Professional

  • Updated Resume

*For more information about the training fee, please send an email to or contact us: (049) 503-1559

1. Web Development

  • HTML5 Markup
  • CSS3 Styling
  • Mobile Responsive Design
  • Javascript Development
  • Bootstrap Framework
  • Graphic and Layout Designing
  • PHP Development

2. CMS Development

  • WordPress Custom Theme Development

3. Search Engine Optimization

4. Business Work Ethics

For Senior High Students: 10 Days (8 hours per day)

For College Students: Depending on the required number of hours of their course.

For Non-Students: Depending on the specific skills needed by the trainee.

We can accomodate 25 students per batch of training.

Training will be from Monday to Friday, 8:00am to 5:00pm.



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